Eleven years inside Nutanix.
Now on your side of the ticket.
I spent over a decade in Nutanix's own technical support organisation — as SRE, escalation authority, and manager of the EMEA support team. I now bring that same depth to organisations running Nutanix HCI, without the vendor's queue in between.
Every engagement starts with a scan like this one — just done properly, by hand.
Consulting shaped by years on the vendor's support desk
Every service below comes from a problem I've already solved for someone else — usually more than once, and usually under a deadline.
Cluster health & upgrade readiness
Pre-upgrade audits, firmware and platform compatibility checks, and staged upgrade plans that catch the issues a support ticket usually finds for you — before they happen.
Incident response & root-cause analysis
Structured log analysis and RCA on hypervisor, storage, and hardware incidents — especially the ones that have already stalled with your internal team or an open support case.
Migration & VDI planning
VMware and Hyper-V to AHV migration planning, plus Citrix VDI and GPU workload troubleshooting, sequenced to keep production untouched while you move.
Runbooks & team enablement
Documentation and knowledge transfer that turns a one-off fix into a repeatable practice your own team can run — delivered in English, German, Dutch, or Polish.
Where the Nutanix knowledge comes from
Eleven years across every layer of Nutanix support — hands-on engineering, escalation authority, and building the team that handled EMEA's hardest cases.
Administered hybrid Windows/Linux/VMware environments for enterprise customers; resolved advanced OS, hypervisor and hardware incidents through structured log analysis and RCA; managed Citrix VDI and GPU workloads.
Built and led the EMEA technical support team from the ground up — hiring, onboarding, and acting as the region's escalation point for its most complex customer cases.
Delivered multilingual support across EMEA on HCI platform issues spanning virtualisation, Linux, networking and storage — the foundation of everything since.
Troubleshot WAN acceleration and enterprise TCP/IP networks at CCNP level, across complex multi-vendor environments.
Managed Windows Server 2003, Active Directory, DHCP and DNS; led the service desk team against SLA.
The infrastructure underneath the infrastructure
Nutanix clusters don't run in isolation — they sit on top of networks, hypervisors and directories that need the same level of care.
Microsoft & Cloud
Virtualisation
Linux
Networking & Security
Diagnostics
Education
One consultant, four working languages
Enterprise customers across EMEA rarely run support in a single language. This one does.
Describe the cluster problem. I'll tell you honestly if I can help.
Based in Hoofddorp, working with clients across the Netherlands and EMEA — on site or remote.